TERMS AND CONDITIONS OF SALE

Effective date: 1 January 2023
Last updated: 7 July 2026

These Terms and Conditions of Sale (“Terms”) govern access to the WELTY STUDIOS™ website and all purchases made through the website.

Please read these Terms carefully before placing an order.

By placing an order, the customer confirms that they have read and accepted these Terms. Nothing in these Terms limits any mandatory rights granted to consumers under applicable law.

1. Seller Information

The website and the products offered under the WELTY STUDIOS™ brand are operated and sold by:

Legal company name: BUTTERFLY STUDIOS
Legal form: Société à responsabilité limitée simplifiée (SARL-S)
Trade name: WELTY STUDIOS™
Registered office:
3, avenue du Blues
L-4368 Belvaux
Luxembourg

Website: https://weltystudios.com
Email: contact@weltystudios.com
Telephone: +352 691 244 274
Luxembourg Trade and Companies Register: B271598
Registration date: 5 October 2022
VAT identification number: LU34312732
Business permit number: 10146054 / 0
Authorised activity: Activités et services commerciaux

BUTTERFLY STUDIOS SARL-S is authorised to carry out commercial activities and services in the Grand Duchy of Luxembourg pursuant to the amended Luxembourg law of 2 September 2011 regulating access to the professions of craftsman, trader, industrialist and certain liberal professions.

In these Terms, “WELTY STUDIOS™”, “we”, “us” and “our” refer to BUTTERFLY STUDIOS SARL-S.

2. Scope

These Terms apply to all sales of products made through the website to consumers.

A “consumer” is a natural person acting for purposes outside their trade, business, craft or professional activity.

The website and its products are intended primarily for personal and non-commercial use.

Orders intended for professional resale, commercial distribution or unauthorised resale may be refused or cancelled where there is a legitimate reason to do so.

3. Website Use

Customers may use the website only for lawful purposes.

Customers must not:

• interfere with the operation, performance or security of the website;

• attempt to gain unauthorised access to any system, account or data;

• use the website for fraudulent, unlawful or abusive purposes;

• introduce viruses, malicious code or harmful technology;

• scrape, copy, extract or reuse website content without authorisation;

• impersonate another person;

• submit false or misleading information;

• use automated purchasing systems in a manner that disrupts access for other customers.

We may restrict or suspend access where reasonably necessary to protect the website, our customers, our rights or third parties.

4. Product Information

We take reasonable care to ensure that product descriptions, photographs, colours, materials, sizing, measurements and other information displayed on the website are accurate.

Product photographs are provided for illustrative purposes only.

However:

• colours may appear differently depending on the customer’s screen or device;

• measurements may vary slightly because of manufacturing tolerances;

• washed, dyed, distressed or handcrafted products may present minor variations;

• fabric texture, washing and finishing may differ slightly between individual products;

• packaging may differ from the images displayed without affecting the product itself.

Such minor differences do not constitute a lack of conformity unless the product materially differs from its contractual description or from what a consumer may reasonably expect.

Customers should review the product description, size guide and care information before ordering.

5. Product Availability

Products are offered subject to availability.

Adding a product to the shopping cart does not reserve it.

We may modify, suspend or discontinue a product at any time. This does not affect orders already accepted.

If a product becomes unavailable after an order has been submitted, we will inform the customer as soon as reasonably possible.

If payment has already been collected for an unavailable product, the corresponding amount will be refunded without undue delay.

6. Prices

Prices are displayed in euros (€), unless another currency is expressly shown.

Prices displayed on the website include VAT where applicable, unless expressly stated otherwise.

Delivery costs and any other mandatory charges are displayed before the customer confirms the order.

We may change prices at any time. The price applicable to an order is the price displayed when the customer submits the order.

7. International Duties and Taxes

For deliveries outside the European Union, the customer may be required to pay:

• customs duties;

• import VAT;

• customs-clearance charges;

• brokerage fees;

• other taxes or administrative charges imposed by the destination country.

Unless expressly stated otherwise during checkout, these charges are not included in the product price or delivery price.

The customer is responsible for determining and paying any charges imposed by the authorities of the destination country.

We do not control these charges and cannot guarantee their amount.

8. Obvious Errors

We make reasonable efforts to ensure that product information and prices are correct.

Where an obvious pricing, technical or product-description error occurs, we may refuse or cancel the affected order, including after an automatic order-receipt email has been sent.

An error is considered obvious where a reasonable customer should have recognised that the information or price was incorrect.

If payment has already been collected for a cancelled order, the amount paid will be refunded without undue delay.

We will not cancel a correctly concluded order merely because the product subsequently becomes more expensive.

9. Placing an Order

The customer places an order by:

1. selecting the desired products;

2. choosing the applicable size and quantity;

3. adding the products to the shopping cart;

4. providing billing and delivery information;

5. selecting a delivery and payment method;

6. reviewing the order;

7. accepting these Terms; and

8. selecting the final payment or order-confirmation button.

Before submitting the order, the customer can review and correct the selected products, sizes, quantities, delivery details and total price.

The customer is responsible for ensuring that all information supplied during checkout is complete and accurate.

10. Order Confirmation and Contract Formation

After an order is submitted, the customer will generally receive an automatic email acknowledging receipt of the order.

Unless the email expressly states otherwise, this acknowledgement confirms only that the order has been received. It does not necessarily constitute acceptance of the order.

The sales contract is concluded when we:

• send an express order-acceptance or dispatch confirmation; or

• dispatch the products,

whichever occurs first.

The customer should retain the order confirmation and a copy of these Terms for their records.

11. Refusal, Verification or Cancellation of Orders

We may request additional identity, address or payment verification where reasonably necessary to prevent fraud, unauthorised transactions or misuse of the website.

We may refuse or cancel an order for a legitimate reason, including:

• product unavailability;

• refused, incomplete or unsuccessful payment;

• failure to complete reasonably requested fraud-prevention or payment verification;

• incorrect or incomplete customer information;

• an obvious pricing or product-information error;

• reasonable suspicion of fraud or unauthorised payment;

• abnormal or abusive ordering activity;

• reasonable evidence that products are being purchased for unauthorised commercial resale;

• inability to deliver to the address supplied;

• applicable export controls, sanctions or trade restrictions;

• any other applicable legal or regulatory restriction.

We reserve the right to refuse orders where export controls, sanctions or applicable trade restrictions prohibit the sale, supply or shipment of products to a customer, recipient, country, territory or address.

If an order is cancelled after payment has been collected, the corresponding amount will be refunded unless applicable law prohibits or restricts the refund or requires the funds to be frozen.

Nothing in this section allows us to cancel an order arbitrarily after a binding contract has been concluded.

12. Payment

Payment must be made in full through one of the payment methods displayed at checkout.

Available methods may include:

• credit card;

• debit card;

• PayPal;

• Shopify Payments;

• any other payment method made available through the website.

The customer confirms that:

• they are authorised to use the selected payment method;

• the information provided is complete and accurate;

• sufficient funds or credit are available.

Payments may be processed by third-party payment-service providers under their own contractual and privacy terms.

We are not responsible for a payment refusal made by the customer’s bank or payment provider.

13. Delivery Territories

We deliver only to the countries and territories made available during checkout.

Availability of a delivery option does not guarantee that every product can be delivered to every location.

We may restrict delivery of certain products for legal, regulatory or logistical reasons.

14. Delivery

Products are delivered to the address supplied by the customer during checkout.

Delivery dates and timeframes displayed on the website are estimates unless expressly identified as guaranteed.

Unless a different delivery period has been agreed, we will deliver the order without undue delay and no later than 30 days after the contract is concluded.

Delivery may be delayed by circumstances including:

• carrier disruption;

• customs procedures;

• adverse weather;

• strikes;

• supply-chain disruption;

• unusually high order volumes;

• force majeure;

• incorrect or incomplete customer information.

Where delivery is delayed, the customer retains all mandatory rights provided by law.

15. Failure to Deliver

If we fail to deliver within the agreed timeframe or, where no timeframe was agreed, within the applicable statutory timeframe, the customer may require delivery within an appropriate additional period.

If delivery is not completed within that additional period, the customer may terminate the contract and obtain reimbursement of the relevant amounts.

The customer may terminate the contract immediately where:

• we have clearly refused to deliver;

• delivery by a particular date was essential in light of the circumstances; or

• the customer informed us before ordering that delivery by a particular date was essential.

16. Delivery Address

The customer is responsible for providing a complete and accurate delivery address.

The customer must contact us promptly if an error is discovered.

We cannot guarantee that an address can be changed after the order has entered processing or has been dispatched.

We are not responsible for failed or delayed delivery caused solely by incorrect, incomplete or outdated information supplied by the customer.

17. Returned or Undeliverable Parcels

Where a parcel is returned because of:

• an incorrect or incomplete address supplied by the customer;

• refusal of delivery without a valid legal reason;

• failure to collect the parcel;

• repeated unsuccessful delivery attempts attributable to the customer,

we may request payment of reasonable and evidenced re-delivery costs.

Where the order is refunded rather than re-delivered, reasonable costs actually incurred as a result of the customer’s failure may be deducted only to the extent permitted by applicable law.

This does not limit the customer’s mandatory withdrawal, conformity or refund rights.

18. Risk and Ownership

Risk of loss or damage passes to the customer when the customer, or a third party designated by the customer other than the carrier, physically receives the products.

Where the customer independently appoints a carrier that was not proposed by us, risk may pass when the products are handed to that carrier, to the extent permitted by law.

Ownership of the products passes to the customer only after full payment has been received.

19. Right of Withdrawal

A consumer who purchases products through the website generally has the right to withdraw from the contract within 14 calendar days without giving a reason.

For an order containing one product or several products delivered together, the withdrawal period expires 14 calendar days after the day on which the customer, or a third party designated by the customer other than the carrier, physically receives the products.

Where products from the same order are delivered separately, the withdrawal period begins when the customer, or a third party designated by the customer other than the carrier, receives the final product.

20. Exercising the Right of Withdrawal

To exercise the right of withdrawal, the customer must send us an unambiguous statement communicating their decision to withdraw.

The withdrawal request may be sent to:

BUTTERFLY STUDIOS SARL-S
Trading as WELTY STUDIOS™
3, avenue du Blues
L-4368 Belvaux
Luxembourg

Email: contact@weltystudios.com
Telephone: +352 691 244 274

The customer may use the model withdrawal form at the end of these Terms, but use of that form is not mandatory.

The withdrawal deadline is met where the notification is sent before the expiry of the 14-day period.

Where an electronic withdrawal function is made available through the website, the customer may also use that function.

We will acknowledge receipt of an electronic withdrawal request on a durable medium without undue delay.

21. Refund Following Withdrawal

Where the customer validly withdraws from the contract, we will reimburse all payments received for the returned products.

Where the entire order is withdrawn, the refund will also include the cost of the least expensive standard delivery option offered for that order.

Additional delivery costs resulting from the customer choosing a more expensive delivery method are not refundable beyond the cost of standard delivery.

The refund will be made without undue delay and no later than 14 calendar days after the day on which we are informed of the customer’s decision to withdraw.

We may withhold the refund until:

• we have received the returned products; or

• the customer provides evidence that the products have been sent back,

whichever occurs first.

The refund will be issued using the same payment method used for the original transaction unless the customer expressly agrees otherwise.

The customer will not be charged a fee solely because of the refund.

22. Returning Products Following Withdrawal

The customer must return the products without undue delay and no later than 14 calendar days after notifying us of the withdrawal.

Products must be returned to:

BUTTERFLY STUDIOS SARL-S
Trading as WELTY STUDIOS™
3, avenue du Blues
L-4368 Belvaux
Luxembourg

Unless otherwise stated by us, the direct cost of returning products following a change of mind is borne by the customer.

The customer should retain proof of dispatch until the return and refund have been completed.

23. Condition of Returned Products

The customer may inspect and handle a product only to the extent necessary to establish its nature, characteristics and functioning, as they would generally be permitted to do in a physical shop.

The customer may be liable for any diminished value resulting from handling beyond what is necessary for that purpose.

Products should, where reasonably possible, be returned:

• unworn except for reasonable fitting;

• unwashed;

• unaltered;

• without stains, odours or damage;

• with original labels, tags and accessories;

• in their original or equivalent protective packaging.

The absence of packaging or removal of a tag does not automatically cancel the statutory right of withdrawal. However, it may be relevant when assessing any actual loss in value.

Products showing signs of excessive handling may be subject to a reasonable deduction corresponding to their proven diminished value.

24. Exceptions to the Right of Withdrawal

The right of withdrawal does not apply where a statutory exception applies, including, where relevant:

• products made to the customer’s specifications;

• clearly personalised products;

• sealed products that are unsuitable for return for health-protection or hygiene reasons and have been unsealed after delivery;

• products that become inseparably mixed with other items after delivery;

• any other product or contract excluded by mandatory law.

An exception applies only where all its statutory requirements are satisfied.

Trying on ordinary clothing does not, by itself, remove the right of withdrawal.

These exceptions do not affect rights relating to defective, damaged or non-conforming products.

25. Exchanges

Exchanges are a voluntary commercial service and are subject to stock availability.

Customers wishing to request an exchange should contact us at contact@weltystudios.com within 14 calendar days after receiving the product.

The customer must indicate:

• the order number;

• the product being returned;

• the requested replacement product and size;

• the reason for the exchange.

Exchanges are processed as new fulfilment requests and are subject to product availability at the time the exchange is approved.

An exchange is not guaranteed until the replacement product has been confirmed as available.

If the requested replacement is unavailable, we may offer:

• another available size or product;

• a refund where the customer is legally entitled to one;

• store credit, but only with the customer’s agreement.

Store credit will not be imposed instead of a monetary refund where the customer has a legal right to reimbursement.

26. Incorrect, Damaged or Missing Products

The customer should inspect the parcel after delivery and contact us promptly if:

• the wrong product was delivered;

• an ordered product is missing;

• the product arrived damaged;

• the parcel appears to have been tampered with;

• the product appears defective or non-conforming.

The customer should provide, where reasonably available:

• their order number;

• a description of the issue;

• clear photographs of the product;

• photographs of the packaging and shipping label;

• any other relevant information.

Failure to report a visible problem immediately does not remove mandatory legal rights. Prompt notification may, however, assist us in investigating the issue.

Where the issue is attributable to us, reasonable return costs will be borne by us.

27. Legal Guarantee of Conformity

Consumers benefit from the legal guarantee of conformity provided by Luxembourg and European consumer law.

The professional seller is responsible for a lack of conformity that exists at the time of delivery and becomes apparent within the applicable legal guarantee period, which is generally two years from delivery for new products.

A product may be non-conforming where it:

• does not correspond to its contractual description;

• is not of the agreed type, quantity or quality;

• is not fit for its usual purpose;

• is not fit for a particular purpose accepted by the seller;

• does not possess the durability, functionality or other qualities that a consumer may reasonably expect;

• is not supplied with the agreed accessories, packaging or instructions;

• contains a manufacturing or material defect.

The legal guarantee is free of charge and applies independently of any voluntary commercial return or exchange policy.

28. Remedies for Non-Conforming Products

Where a product is legally non-conforming, the customer may be entitled, subject to applicable legal conditions, to:

• repair;

• replacement;

• an appropriate price reduction;

• termination of the contract and reimbursement.

Repair or replacement must be carried out:

• free of charge;

• within a reasonable period;

• without significant inconvenience to the consumer.

The customer may be entitled to a price reduction or termination where:

• repair or replacement is impossible;

• repair or replacement has not been completed properly or within a reasonable period;

• the lack of conformity persists;

• the defect is sufficiently serious;

• the seller refuses to bring the product into conformity.

Termination may not be available where the lack of conformity is only minor, subject to mandatory law.

29. Exclusions From the Legal Guarantee

The legal guarantee does not cover a problem caused solely by:

• normal wear and tear;

• accidental damage occurring after delivery;

• improper, abnormal or negligent use;

• failure to follow clear care instructions;

• incorrect washing, drying, ironing or bleaching;

• unauthorised alteration or repair;

• deliberate damage;

• improper storage;

• external events occurring after risk passed to the customer.

These exclusions apply only where the alleged problem was actually caused by the relevant conduct or event.

They do not exclude liability for an underlying manufacturing defect or pre-existing lack of conformity.

30. Product Care

Customers must follow the care instructions displayed on the product page or attached to the product.

These instructions may include requirements concerning:

• washing temperature;

• hand washing;

• washing colours separately;

• bleaching;

• tumble drying;

• air drying;

• ironing;

• dry cleaning;

• use of detergents.

Damage caused solely by failure to follow clear and appropriate care instructions may not constitute a lack of conformity.

31. Promotions and Discount Codes

Promotions and discount codes may be subject to additional terms displayed when the promotion is offered.

Unless expressly stated otherwise:

• discount codes have no cash value;

• expired codes cannot be used;

• only one code may be used per order;

• codes may not apply to delivery charges, gift cards or excluded products;

• promotions cannot be applied retrospectively to completed orders;

• promotions are subject to product availability;

• personal discount codes may not be transferred or resold.

We may refuse a discount code where it has been used fraudulently, unlawfully or contrary to its published conditions.

Nothing in a promotion limits mandatory consumer rights.

32. Gift Cards and Store Credit

Where gift cards or store credit are offered, any specific conditions displayed at the time of purchase or issue will apply.

Gift cards and store credit:

• may be used only through authorised WELTY STUDIOS™ sales channels;

• may not be exchanged for cash except where legally required;

• may not be resold without authorisation;

• must be protected by the customer from loss or unauthorised use.

Any expiry date will be clearly stated and will comply with applicable law.

33. Intellectual Property

The website, its overall presentation and its content are protected by intellectual-property and related rights.

Protected content includes, without limitation:

• the WELTY STUDIOS™ name and trademarks;

• logos and symbols;

• trade dress;

• distinctive product presentation;

• product and garment designs;

• graphics and illustrations;

• photographs;

• videos;

• campaign imagery;

• lookbooks;

• product names;

• text and editorial material;

• typography;

• website design and layout;

• software;

• audio;

• brand concepts and visual elements.

Such content belongs to BUTTERFLY STUDIOS SARL-S, WELTY STUDIOS™ or the relevant licensors.

No content may be copied, reproduced, modified, distributed, published, scraped, commercially exploited or reused without prior written authorisation, except where permitted by mandatory law.

Purchasing a product does not transfer any intellectual-property rights to the customer.

34. Unauthorised Resale

Products are sold primarily for personal use.

The customer must not present themselves as an authorised WELTY STUDIOS™ retailer, distributor, representative or commercial partner without written authorisation.

Customers must not:

• use WELTY STUDIOS™ trademarks in a misleading manner;

• remove or alter product identifiers for fraudulent purposes;

• sell counterfeit or modified products as authentic;

• use product images or campaign material without permission;

• create an impression of commercial affiliation where none exists.

This section does not prohibit lawful private resale by a consumer.

35. Customer Reviews and Submitted Content

Where customers may submit reviews, photographs, comments or other content, the content must:

• be truthful;

• relate to a genuine experience;

• not infringe third-party rights;

• not be unlawful, defamatory, discriminatory or threatening;

• not contain malicious code;

• not contain unauthorised advertising or spam.

The customer retains ownership of their submitted content.

By submitting content for publication, the customer grants us a non-exclusive, worldwide and royalty-free licence to reproduce, display, format and communicate that content for purposes connected with the website, products and brand, subject to applicable privacy and data-protection law.

We may moderate or remove unlawful, irrelevant, misleading or inappropriate content.

We do not guarantee that every review or submission will be published.

36. Website Availability

We take reasonable measures to keep the website available and operational.

However, we do not guarantee that access will always be uninterrupted, secure or free from technical errors.

We may temporarily suspend or restrict the website for:

• maintenance;

• updates;

• security measures;

• technical failures;

• circumstances outside our reasonable control.

Temporary website unavailability does not affect obligations relating to orders already accepted.

37. Third-Party Services and Links

The website may contain links to or integrations with third-party services, including payment providers, social-media platforms and delivery services.

Third-party services are governed by their own terms and privacy policies.

We are not responsible for third-party content or services unless liability is imposed on us by mandatory law.

The inclusion of a third-party link does not necessarily constitute endorsement.

38. Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

In particular, nothing excludes or limits liability for:

• fraud or fraudulent misrepresentation;

• intentional misconduct;

• gross negligence where liability cannot legally be limited;

• death or personal injury caused by negligence;

• breach of mandatory consumer rights;

• defective or non-conforming products where liability is imposed by law;

• any other liability that cannot lawfully be excluded.

We are responsible for direct loss or damage that is a reasonably foreseeable consequence of our breach of contract or failure to exercise legally required care.

We are not responsible for loss or damage that:

• was not reasonably foreseeable when the contract was concluded;

• results from incorrect information supplied by the customer;

• results from misuse of a product;

• results from failure to follow care instructions;

• results from the customer’s failure to take reasonable steps to avoid or limit preventable damage;

• relates to business or professional activity where the customer purchased solely as a consumer.

Any limitation of liability applies only to the extent permitted by mandatory law.

39. Force Majeure

We are not liable for delay or failure caused by an event outside our reasonable control.

Such events may include:

• natural disasters;

• severe weather;

• fire or flooding;

• war;

• terrorism;

• civil unrest;

• epidemics or pandemics;

• governmental measures;

• customs disruption;

• strikes;

• transport disruption;

• energy or telecommunications failure;

• major supply-chain interruption;

• cyberattacks;

• failure of payment or hosting infrastructure not caused by our negligence.

We will take reasonable steps to reduce the effects of such an event and resume performance as soon as reasonably possible.

If the event causes a substantial or indefinite delay, the customer may have the right to terminate the affected contract and receive a refund for undelivered products.

40. Personal Data and Cookies

Personal data is processed in accordance with applicable data-protection law, our Privacy Policy and Cookie Policy.

Customers should read our Privacy Policy and Cookie Policy before submitting personal information.

Personal data may be processed for purposes including:

• processing and fulfilling orders;

• administering payments and refunds;

• organising delivery;

• preventing fraud and securing transactions;

• providing customer service;

• complying with legal, tax and regulatory obligations;

• handling returns, complaints and legal claims;

• sending marketing communications where the customer has consented or another lawful basis under applicable data-protection law applies.

Customers have the right to object at any time to the processing of their personal data for direct-marketing purposes.

The website may use cookies and similar technologies for purposes including:

• essential website operation;

• shopping-cart functionality;

• security;

• analytics;

• personalisation;

• advertising, where legally permitted.

Non-essential cookies will be used in accordance with applicable consent requirements.

Customers can manage available cookie choices through the website’s cookie settings.

41. Electronic Communications

The customer agrees that order confirmations, invoices, withdrawal acknowledgements and other contractual communications may be provided electronically where permitted by law.

The customer is responsible for:

• supplying a valid email address;

• keeping the address updated;

• checking their inbox;

• checking spam or junk folders.

Electronic communications do not limit any legal requirement to provide information on a durable medium.

42. Customer Service and Complaints

Questions and complaints may be submitted to:

BUTTERFLY STUDIOS SARL-S
Trading as WELTY STUDIOS™
3, avenue du Blues
L-4368 Belvaux
Luxembourg

Website: https://weltystudios.com
Email: contact@weltystudios.com
Telephone: +352 691 244 274

Customers should provide:

• their full name;

• their contact details;

• the order number;

• a clear description of the issue;

• relevant photographs or documents where applicable.

We will examine complaints and respond within a reasonable period.

43. Alternative Dispute Resolution

Customers are encouraged to contact us first so that we can attempt to resolve the complaint directly.

Where direct resolution is unsuccessful, consumers may contact a competent Luxembourg consumer-protection or alternative dispute-resolution body where the applicable conditions are met.

The former European Commission Online Dispute Resolution platform was discontinued on 20 July 2025 and is no longer available for submitting new disputes.

Information concerning recognised consumer dispute-resolution bodies is available through the competent Luxembourg authorities and the European Commission’s consumer-redress services.

Nothing in this section prevents the customer from bringing proceedings before a competent court.

44. Changes to These Terms

We may update these Terms to reflect:

• changes in law;

• regulatory requirements;

• operational changes;

• technical changes;

• changes to our delivery or payment services;

• changes to our business practices.

The Terms applicable to an order are those made available when the customer places the order.

Changes made after a contract has been concluded do not retroactively alter that contract unless required by law or expressly agreed with the customer.

45. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue to apply.

46. No Waiver

A failure or delay in exercising a right does not constitute a waiver of that right.

A waiver is effective only where it is made expressly and applies only to the specific circumstances for which it was given.

47. Governing Law

These Terms and the contracts governed by them are subject to Luxembourg law.

Where a consumer resides in another country, this choice of law does not deprive that consumer of any mandatory protection granted by the law of their country of habitual residence where that protection is applicable under conflict-of-law rules.

48. Jurisdiction

Disputes may be submitted to the courts having jurisdiction under applicable Luxembourg and European rules.

Nothing in these Terms requires a consumer to bring proceedings exclusively before the courts of Luxembourg where mandatory law entitles the consumer to bring proceedings before the courts of another country, including the courts of their place of residence.

49. Model Withdrawal Form

Complete and return this form only if you wish to withdraw from the contract.

To:

BUTTERFLY STUDIOS SARL-S
Trading as WELTY STUDIOS™
3, avenue du Blues
L-4368 Belvaux
Luxembourg

Website: https://weltystudios.com
Email: contact@weltystudios.com
Telephone: +352 691 244 274

I hereby give notice that I withdraw from my contract of sale concerning the following product or products:

Order number:
Product or products:
Ordered on:
Received on:
Customer’s full name:
Customer’s address:
Customer’s email address:

Date:

Customer’s signature:
Only required where this form is submitted on paper.